HR Support Services
Your people deserve the best. So does your organization. Behind every great organization are great people—supported by great HR systems. We help you build a workplace where talent thrives, policies protect, and compliance comes naturally. From robust HR policies to seamless payroll management, from strategic recruitment to team development, we provide the foundation for your people to excel.
Our commitment to you: Engaged, motivated teams, ironclad compliance, and the freedom to lead without administrative burden.
HR Policy & SOP Development
Scope of Services
- Review and development of HR policies and employee handbooks
- Development of HR SOPs aligned with labor laws and best practices
- Definition of roles, grades, and reporting structures
- Leave, attendance, and disciplinary policy formulation
- Code of conduct and ethics policy support
Recruitment & Onboarding Support
Scope of Services
- Job description and specification development
- CV screening and shortlisting
- Interview coordination and assessment support
- Reference and background checks
- Employee onboarding documentation and induction support
Payroll & HR Administration Support
Scope of Services
- Employee master data maintenance
- Payroll input preparation and validation
- Leave, attendance, and timesheet tracking
- Coordination with payroll processing teams
- HR reports and employee cost summaries
Performance Management Support
Scope of Services
- Performance appraisal framework development
- KPI and objective-setting support
- Performance review cycle coordination
- Consolidation of appraisal results
- Performance reporting and analysis
HR Compliance & Statutory Support
Scope of Services
- Compliance with labor laws and statutory requirements
- Maintenance of statutory HR registers and records
- Support for labor inspections and audits
- Employee contract and documentation review
- HR compliance reporting
Training & Capacity Development Support
Scope of Services
- Training needs assessment
- Training plan and budget preparation
- Coordination of internal and external trainings
- Training attendance and evaluation tracking
- Training effectiveness reporting
HR Records Management & Reporting
Scope of Services
- Maintenance of employee personnel files
- Digital and physical HR record organization
- HR data validation and cleanup
- Periodic HR reports and analytics
- Support during HR and donor audits
HR Needs Analysis
Scope of Services
- Assessment of current HR capabilities and gaps
- Review of organizational structure and workforce composition
- Analysis of HR processes, policies, and systems against industry best practices
- Identification of current and future HR requirements aligned with business goals
- Stakeholder consultations to understand HR pain points and expectations
- Workforce planning and skills gap analysis
- Benchmarking against industry standards and competitors
- Preparation of HR needs assessment report with prioritized recommendations
HR System, Process, and Tools Design, Development, and Improvisation
Scope of Services
- Design and development of end-to-end HR processes (recruitment, onboarding, performance management, leave, attendance, etc.)
- Creation of HR process workflows and Standard Operating Procedures (SOPs)
- Design of HR tools, templates, and forms (application forms, appraisal forms, leave trackers, etc.)
- Development of HR manuals and employee handbooks
- Selection and implementation support for HR software/HRIS
- Process automation and digitization recommendations
- Continuous improvement and optimization of existing HR processes
- Integration of HR processes with other business functions (finance, operations)
HRD Restructuring (Human Resources Development Restructuring)
Scope of Services
- Comprehensive review of existing HR structure and functions
- Design of optimized HR organizational structure aligned with business strategy
- Role clarification and job description development/revision
- Definition of reporting lines, spans of control, and accountability frameworks
- Competency framework development for key HR roles
- Design of career progression paths within HR function
- Change management support during restructuring implementation
- Post-implementation review and fine-tuning
HR Audit
Scope of Services
- Comprehensive review of HR policies, procedures, and practices
- Compliance audit against Bangladesh Labor Act and other statutory requirements
- Review of employment contracts, appointment letters, and personnel files
- Assessment of HR record-keeping and documentation practices
- Audit of payroll processes, leave records, and attendance systems
- Review of recruitment, onboarding, and separation processes
- Evaluation of performance management systems and practices
- Identification of HR risks and control weaknesses
- Preparation of HR audit report with findings and recommendations
- Follow-up on audit observations and corrective action tracking
Executive Search & Strategic Leadership Talent Acquisition Services
Scope of Services
- Understanding client’s business strategy, culture, and leadership requirements
- Development of detailed position specifications and candidate profiles
- Targeted search and identification of high-caliber candidates (passive and active)
- Confidential approach to protect client’s market position
- Comprehensive candidate screening, assessment, and shortlisting
- In-depth interviews and competency-based evaluations
- Reference and background checks
- Coordination of client interviews and feedback management
- Offer negotiation support and closing assistance
- Onboarding support and post-placement follow-up